We are happy to provide our 90 Day No Hassle Return Policy and Satisfaction Guarantee. Our products can be returned for any reason, even if opened, for up to 90 days. A refund back to the original form of payment will be issued after the product is returned.
*We will only cover shipping on one return per order.
If you would like to return your order or item, please contact Customer Service by phone or email.
What do we need? Please include the following information so Customer Service can email you a prepaid USPS return shipping label:
- Order number
- Items being returned (or just indicate the entire order)
- Reason for the return
- Preference of refund or in-store credit
Please contact Customer Service by phone or email with the same information as above for further return instruction.
Diffusers are covered under a one (1) year limited warranty. If the diffuser breaks due to manufacturers
defect at any time for one year after purchase they can be replaced for an equivalent working model. If a
refund is desired, our 90 day return policy applies.